Frequently asked questions

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How fast will it ship?

We process every order within 1-3 business days, then delivery takes 5-10 business days. Shipping is FREE worldwide. You get a tracking number the moment it leaves. 🚚

If it's going under the tree, order with room to spare — the week before Christmas is not when you want it to arrive. 🎁

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Is it too scary for little kids?

It's a prank, not a horror prop. The face is a grumpy grin, not blood or gore — most kids scream, then laugh, then make you reset it. 😂

Very small children can be startled by anything that moves on its own, so for toddlers show it to them switched off first and let them press go. 👶

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What does it need, and how loud is it?

Three AA batteries — that's it. No cord, no outlet, no app, nothing to pair. 🔋

The growl is a low grumbling sound, loud enough to hear across the living room but not loud enough to wake the house. The yellow eyes stay lit while it moves. 🔊

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How big is it really?

42 inches long, 10 inches tall. Stretched out on the floor it's about the length of a kid lying on the rug, which is exactly why it works — out of the corner of your eye it reads as someone, not something. 📏

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Can I put it outside?

Under cover, yes. In the snow, no. It's plush and plastic over a small motor, so under the tree, in a hallway, on the stairs or on a covered porch is where it belongs. 🏠

Wet plush and a battery motor don't mix — bring it in if the weather turns. ❄️

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What if it doesn't work out?

You're covered by our 30-day money-back guarantee. 🛡️

If it doesn't crawl, growl and light up exactly like the video, message us and we'll refund you. No sending it back, no argument. ✅